Search for "LinX CGM" in the Google Play Store or Apple Store, or scan the download linX CGM app on the product page. Download the app, create an account using your email address, set a password with required criteria, and verify it with the code sent to your email.

In the LinX CGM app, the glucose measurement unit you select should align with the standard units used in your location. For example, in the United States, the standard unit is milligrams per deciliter (mg/dL), while in UAE and several other countries, the standard unit is millimoles per liter (mmol/L). To choose your preferred unit, log into the app, and it will prompt you to select the measurement unit during setup. This ensures that your glucose readings are displayed in the unit commonly used in your region. Other countries may use different units, so make sure to select the one appropriate for your location.

Clean the area with soap and water, then dry it completely. Disinfect the skin with pure medical alcohol, avoiding any substances like perfumes or hand sanitizers. Let the skin air dry before applying the sensor.

Ensure that the skin was properly cleaned and disinfected. If the adhesive still doesn’t stick, check that the sensor application site is free from oils, dust, and other barriers. If issues persist, contact customer support.

After installing the sensor, go back to the app, tap the pairing icon, and select the sensor’s serial number from the list of nearby devices. Once paired, the system will enter a warm-up phase, and glucose readings will be displayed after 60 minutes.

Cleaning removes dirt, oils, and residues to ensure the adhesive sticks properly. Disinfecting kills bacteria to prevent infections. Both steps are crucial: cleaning ensures the sensor adheres well, while disinfecting protects against germs.